Enterprise Quality Management Software
Despite the fact that the average best practices and management systems behind quality management have remained mostly unchanged over the years, the actual approaches and systems used to ensure the product development and delivery of high quality products and processes across the value chain have changed drastically over the years. A system that was once ideal for addressing the rising complexity of today’s market has become outdated and unsuitable for addressing such rising complexity.
Initial spreadsheet management systems were designed to track and analyze data on quality levels manually by companies in order to track and analyze quality data. Technology advancements brought about a movement for companies to either implement point quality solutions even though many of them were developed on a home basis, or to implement quality-specific modules within ERP systems as methods to manage quality. There is no doubt that the vast majority of companies failed to meet the technical and business expectations of global manufacturing companies in both cases.
Due to this, most organizations have a wide range of disjointed and overlapping systems that do not communicate well with one another. The improvement of these systems is often localized and lacking the global visibility required to truly manage quality. In response to the market demand, the best enterprise quality management software has emerged.
What Enterprise Quality Management Software Is
Enterprise quality management software is an emerging category of enterprise applications that manages content and processes across the value chain to ensure quality and compliance. Quality Management Platform facilitates cross-functional communication and collaboration by integrating IT architecture and data model with quality management.
The general technological capabilities of EQMS
Solution markets for EQMS vary significantly based on features, industries, delivery platforms, company sizes, and many other characteristics. While most vendors offer or are heavily investing in a set of basic capabilities, there are some that are unique.
There are many reasons to employ an EQMS, including managing compliance, conducting investigations of adverse events, taking corrective action, managing risk, and integrating complaint management with quality management. Please find below a more comprehensive list of these features:
- (NC/CAPA) Contraventions / Corrective and Preventive Actions
- Controlling the compliance process
- Manage the quality of suppliers
- Managing risks
- Control of statistical processes (SPC)
- Analyzing the mode, effect, and cause of failure (FMEA)
- Handling of complaints
An EQMS-enabled closed-loop business process
EQMS provide organizations with the opportunity to close the quality management loop through modern IT architecture. The EQMS’ functionalities enable the integration of quality management into business processes from initial concept through distribution and service. The following paragraphs describe EQMS’s closed loop capabilities in more detail:
An EQMS implementation typically has the following goals
Developing an EQMS can be a challenging endeavor due to the amount of resources required. A proper plan, however, can make the operation incredibly successful. Typical goals that accompany the implementation of an EQMS are:
- Streamline processes, measure metrics, and establish expectations
- From suppliers to customers, integrate quality systems
- Integrate a global quality management system on the web
- Take the customer’s voice into account
- Give people access to data
- Improve performance through drive
Software for Quality Management in the Future
The leading quality management solution will continue to be EQMS. Having created the industry’s first solution selection guide for EQMS, we have experienced the market firsthand and have been able to fully analyze it. Out-of-the-box solutions will continue to gain strength as disparate, specialized solutions converge. In addition, business intelligence, mobility, user experiences, GUIs, cloud computing, and application development are seeing a lot of investments and opportunities right now. I’ll elaborate more on these advancements in the future.